For further information, please contact us on: 0800 169 2305

Privacy policy

OTC Direct Ltd (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use, and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1988 (the Act), the data protection officer is Alliance Healthcare (Distribution) Limited of 43 Cox Lane, Chessington, KT9 1SN. This privacy information was last updated on 1 November 2010.

Information we may collect from you

We may collect and process the following data about you: 

Information that you provide by filling in forms on our site www.otc-direct-ltd.co.uk. We may also ask you for information when you report a problem with our site

If you contact us, we may keep a record of that correspondence

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access

Cookies

A "cookie‟ is a file in your web browser that enables us to recognise your computer when you visit the site. It is used by many websites to help collect information, such as how many people visit and return to the site, what products are being bought, and to make certain parts of the site function properly. For independent information about cookies visit www.aboutcookies.org or look at the "How we use Cookies" tab at the bottom of the page.

Uses made of the information

We may use the information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and your computer

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

To carry out our obligations arising from any contracts entered into between you and us

To allow you to participate in interactive features of our service, when you choose to do so

To notify you about changes to our service

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buy of such business or assets

If Alliance Healthcare or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of sale and other agreements, or to protect the rights, property or safety of Alliance Healthcare, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at information@alliance-healthcare.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

Data Controller
Alliance Healthcare (Distribution) Ltd
43 Cox Lane
Chessington
KT9 1SN